THE SAFETY AND WELLBEING OF OUR STAFF AND GUESTS IS OUR TOP PRIORITY AT POTTERS
Things may be a little different for a while, so please bear with us. To help create a safe environment for everyone, we’re enhancing our high standards of hygiene even further. There will also be some changes to our normal style of service ensuring everyone is safe but you can rest assured that everyone will still get a special welcome from the Potters Team!
- Our opening hours and food service times might fluctuate from time to time depending on how busy we are. We are also serving a reduced menu for a while to enable us to practice social distancing in the kitchen where possible and to avoid long waits for food.
- We’ve deep cleaned The Potters, given the place a fresh lick of paint and even widened the staircase for easier access to our toilets and roof terrace to enable customers to observe social distancing. Thorough cleaning routines are taking place regularly all day, every day.
- We’ve increased the frequency of our cleaning routines. Every table is cleaned thoroughly at the end of every guest visit.
- We’re encouraging contactless payments to avoid handling cash. The contactless limit for card payments has increased to £45. You can use Apple and Googlepay too.
- Once you are inside the pub, orders will be taken at the table by waiting staff.
- We have introduced new measures to ensure that we meet government advice on safe distancing. We ask all our guests to be respectful of this policy when they visit us.
- The changes we have made are to optimise customer safety and to ensure we can meet the current advice from the UK Government to keep our guests and staff safe.
- We ask all our guests to be respectful of these policies when they visit us.
SAFETY FIRST
If you have any of the following symptoms, please do not visit The Potters:
- Continuous Cough
- High temperature
- Shortness of breath
SEATING
The safety and well-being of our guests and staff is our top priority. Current Government guidelines regarding indoor seating allows for a maximum of 6 people from mixed households to be seated together. For further information on government guidelines, please click here
NHS TEST AND TRACE
Keeping records of customers to support the NHS Wales Test, Trace, Protect service is mandatory and the names of all customers, their telephone numbers, date of visit and arrival time must be collected and retained for 21 days.